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New Manager Programmes

New manager programmes that support people stepping into management to lead with confidence, clarity and credibility from day one.

Our New Manager Programmes are designed for people transitioning into management roles. We focus on the behaviours, conversations and judgement required when responsibility shifts from doing the work to leading others.

Rather than overwhelming new managers with theory, we help them explore real situations, practise responses and build confidence in their role.

When becoming a manager brings new pressures

Moving into management is a significant change. Many new managers feel capable in their technical role but uncertain about leading people.#

Common challenges include:

  • setting boundaries with former peers

  • giving feedback or addressing performance

  • managing expectations and accountability

  • balancing confidence with approachability

New managers often need support to navigate these moments early, before habits form.

Our approach to developing new managers

Our New Manager Programmes are experiential, facilitated and grounded in real work.

We use realistic scenarios and structured reflection to help new managers:

  • understand their role and leadership impact

  • practise people management conversations

  • build confidence in decision-making

  • develop judgement in everyday situations

This approach supports learning that feels practical, relevant and immediately useful.

Group discussion in New Manager Promotional Training

What our new manager programmes cover

 

Programmes are tailored to your organisation, but commonly focus on:

This work helps new managers build strong foundations for effective leadership.

How this fits within Leadership & Management Training

New Manager Programmes sit within our wider Leadership & Management Training offer.

1 / As standalone programmes for newly appointed managers
2 / Alongside Inclusive Leadership Programmes
3 / With Mentoring & Coaching for additional individual support

They are often delivered:

All programmes share the same behaviour-led foundation, adapted to stage and experience.

Impact and outcomes

Organisations investing in new manager development often see:

Increased confidence among new managers

Clearer communication and expectations

Stronger early team relationships

Fewer issues escalating later

The emphasis is on building capability early to support long-term effectiveness.

Our Methods: 

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Start with a conversation

If you are supporting people stepping into management roles and want an approach grounded in real behaviour and experience, the first step is simply to talk.

We will listen, ask questions and help you consider whether a New Manager Programme is right for your organisation.

“The most engaging training I have done in a long time. Really valuable doing it with other teams in the AD and being able to observe and comment on the acted scenes.”

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