Unconscious Bias Training
Unconscious bias training that helps people understand how bias shapes behaviour, decisions and interactions in everyday working life.
Our Unconscious Bias Training supports people to explore why we think and act the way we do, and how unconscious bias influences judgement, communication and behaviour at work.
Rather than trying to remove bias, this work focuses on understanding it. Unconscious bias is a natural human mechanism that helps us process information quickly and stay safe. The challenge is recognising when these biases limit our interactions, decisions or inclusion at work.
When unconscious bias shapes everyday behaviour
Unconscious bias shows up in subtle, everyday ways, such as:
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who we feel drawn to or trust
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how we assess professionalism or competence
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how we interpret behaviour, tone or intent
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who we listen to, support or challenge
These biases are shaped by lived experience, social conditioning and context. While they can serve an important purpose, they can also reinforce assumptions, stereotypes and exclusion when left unexamined.
Unconscious Bias Training creates space to explore these patterns openly and constructively.
Our approach to unconscious bias training
Our approach is facilitative, reflective and grounded in real situations.
We support participants to:
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understand what unconscious bias is and why it exists
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recognise how bias shows up in their own behaviour and decision-making
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explore the impact of bias on others
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practise ways of responding when bias does not serve safety, fairness or inclusion
We use realistic scenarios and discussion to hold a mirror up to existing patterns, encouraging insight rather than instruction. Change identified by the group is more likely to be owned and sustained.
What unconscious bias training typically covers
The focus is on awareness, reflection and practical judgement, not blame or shame.
Programmes are tailored, but commonly explore:
1 / Understanding unconscious bias
How bias is formed and why it influences behaviour.
2 / Recognising personal bias
Reflecting on individual experiences and assumptions.
3 / Common forms of bias
Including affinity, attribution, confirmation and conformity bias.
4 / The “othering” instinct
Exploring how assumptions can reinforce an “us and them” mindset.
5 / Bystander awareness and response
Noticing bias in action and choosing how to respond.
Impact and Outcomes
Organisations engaging in unconscious bias training often report:
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increased awareness of behaviour and decision-making
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greater confidence discussing bias and inclusion
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more thoughtful responses to difference and challenge
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stronger foundations for inclusive practice
The emphasis is on understanding and responsibility, rather than compliance.