
Assertiveness Training
Drama-based assertiveness training that helps people explore behaviours, communicate with confidence and improve performance - working in partnership, not through instruction.
We support organisations to strengthen communication where conversations feel difficult, sensitive or high-stakes. Our work creates safe, facilitated spaces where people can reflect, practise and take ownership of change.
Trusted by organisations across sectors
We work with organisations across the public, private and third sectors, supporting teams, managers and leaders to improve communication and working relationships.
“The sessions created space for conversations that don’t usually happen - practical, thoughtful and impactful.”
Most organisations value assertive communication.
In practice, it’s often where things break down.
People may avoid difficult conversations, over-accommodate, or move between silence and frustration. While intentions are usually positive, the impact can be unresolved tension, reduced performance and strained relationships.
Assertiveness is shaped by confidence, power, culture and experience - which makes it complex to address through instruction alone.
How do you help people speak up in ways that feel both safe and effective?
Our approach: learning through experience
Our assertiveness training uses drama-based, scenario-led learning.
Rather than telling people how to be assertive, we help them:
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See realistic workplace situations played out
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Explore the impact of different responses
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Practise communication in a safe, facilitated space
Using professional actors and experienced facilitators, scenarios reflect
your organisational reality, allowing people to pause, reflect and try different approaches
without personal risk.
This builds confidence through experience, not instruction.

What our Assertiveness Training covers
Each assertiveness training course is tailored to your organisation. Focus areas often include:
Assertiveness in real life situations
Exploring what assertive communication looks like within specific roles and cultures.
Power and confidence
Understanding how hierarchy and experience affect who speaks up - and how.
Difficult conversations
Practising how to raise concerns, set boundaries and challenge behaviour constructively
Emotional responses
Staying grounded and effective when conversations feel charged.

Impact and Evidence
Organisations often report:
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Greater confidence in difficult conversations
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Earlier, more constructive challenge
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Stronger working relationships
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Improved communication and performance
Impact is explored through participant feedback and reflective evaluation, with follow-up where appropriate.
