Blogs and News

You walk into an establishment, and you’re met with smiles, an eagerness to please. The customer-facing team are professional and accommodating. But something feels off. You’ve been told two separate pieces of information, or you overhear staff bickering or complaining about another staff member. The follow-through from the initial smiles is lacklustre—you’re left waiting at a table for 35 minutes before giving a drinks order, staff don’t seem interested in helping you find s

Achieving excellence is the core goal of every business, this starts with the people of the organisation and results in exceptional customer service and therefore happy customers.

Working while having a dependant can be a real juggle. But there are ways that workplaces can make this less stressful for all involved.

Not all disabilities are visible - read our tips on how to be an inclusive employer when it comes to hidden disabilities.

Simply stating that certain behaviours will not be tolerated is often not enough. This is because everyone's view on what is acceptable or funny is different. What one person considers to be harmless banter; another person may find offensive. This is why preventative training is so important.

Company culture. It's a term thrown around a lot these days, often during the onboarding process for new starters. We list our values, mission statements, and maybe even share a funny anecdote about a past company outing. But how often do we truly delve into what culture is and how it's shaped? The truth is company culture isn't a set of rules etched in stone. It's not a one-size-fits-all situation where new recruits have to conform to an existing mould. Instead, it's every i

A commitment to EDI is more than just another tick in the box; it is essential to the organisation’s strategy of growth & OP effectiveness.

The modern workplace is no longer a monochrome landscape. It's a kaleidoscope of experiences, perspectives, and ages.

We spend a significant portion of our lives in the workplace. Our colleagues become an extended family, and the environment we work in shapes our overall well-being and productivity. Kindness, often overlooked in the hustle and bustle of professional life, plays a crucial role in creating a positive and thriving work environment. Why Kindness Matters Kindness is not just about being nice; it's about actively demonstrating care and empathy towards others. In the workplace, kin

This blog explores the importance of Inclusive Leadership when striving for a happier and stronger workforce.

A healthy and inclusive workforce is what most organisations should strive for. So why is toxicity prevalent in so many teams?

Exploring how remote working has impacted work-life balance and tips to achieve it.

Exploring the nuances to difficult conversations and the tips to a success

Exploring an individuals sex and gender, identity and what the reality is when it comes to understanding and accepting difference.

A diverse workforce brings together individuals with different backgrounds, experiences, perspectives, and problem-solving approaches . Research conducted by Deloitte shows diverse companies enjoy 2.3 times higher cash flow per employee. McKinsey’s research shows that gender diverse companies are 15% more likely to outperform their peers and ethnically diverse companies are 35% more likely to do the same. Forbes found that companies that feature ethnic and racial divers

Concluding our stress related blog series, exploring the relationship between anxiety and burnout and the different impacts on men and women

It's normal for symptoms of menopausal women to have a negative impact on their work.

Stress in a manageable state has been proven to help boost brainpower through productivity, alertness, and performance. | Diversity and Incl

Stress is a natural reaction which can be connected to your personal life and/or your work environment.

Drama Based Training: An effective methodology to enhance workplace culture and upskill a workforce