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Promoting a Healthy Workplace Culture

Values, standards and behaviour represent the DNA of an organisation and are reflected in what people do and how they do it.  A healthy inclusive workplace culture is exhibited through fairness and respect, which can significantly influence performance, attitude and positive behaviour change. We engage people across the organisation in a conversation, exploring new ways to model involvement and engagement. Inclusion in the workplace engages people, values human connection and unlocks potential, resulting in improved team building, greater creativity and lower attrition rates. 

Reactive organisational culture training, addressing issues after they occur, proves significantly more costly than preventative measures. The average workplace harassment claim can cost an organisation between £60,500 and £101,000, with legal fees often exceeding £81,000. This doesn't account for hidden costs like lost productivity (20-40 days per incident), management time (3-5 days), and team impact (20% productivity drop for weeks). Furthermore, employee turnover due to a toxic environment can cost 150% of the departing employee's salary.

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Conversely, preventative training, costing an average of £80-£120 per employee annually, offers a substantial return on investment. Studies show that for every 80p spent on preventative programs, organisations see a median return of £1.86, a 25% reduction in workplace incidents, and up to a 500% ROI in the long term. Companies with structured prevention programs also report 28% higher employee engagement, 45% lower turnover, and a 31% reduction in compliance issues. Investing in a proactive approach not only mitigates financial risks but also fosters a more positive and productive work environment.

Immersive Research

  • Consult and involve staff/stakeholders/Board members

  • Familiarisation of your history/culture/aspirations/policies

  • Establish current culture and reality

  • Identify what you want/need to achieve

Consultancy meeting for the purpose of research and development

Deliver

  • Engaging, interactive and inclusive training

  • Challenging in a psychologically safe environment 

  • Share

Collaboration in a psychologically safe environment

Devise

  • Feedback research findings to client

  • Design powerful and engaging programmes

  • Authentic script, real characters and scenarios

  • Intensive rehearsal and briefing of delivery teams

Devising a strategy for success

Embed Change

  • Develop sustainability strategies

  • Focus on action centred results

  • Building communication around feedback 

  • Celebrate and embed

Reflecting the direction from consultancy and embedding change

Our Methods: 

Programme Components

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“Since attending the Garnett Interactive training, I think more about putting myself in my patients’ shoes. I want to be sure that I have done everything possible to make them feel comfortable, safe in our hands and happy.” Clinical Support Worker

Following the training sessions, a feedback and evaluation report is compiled to ensure the actions highlighted are embedded and the learning is sustained. The report is reflective of the lived experience and perspective of the participants and includes: 

Issues, actions and concerns arising

Reoccurring themes

Consultative results and areas to be addressed

Voting results

Recommendations and actions

Participant feedback

Our reports are anonymous and compiled around individual, team, manager and organisation actions

Defence Academy of the United Kingdom

The feedback across the board was all remarkably positive, pretty much unprecedented in its positivity in my experience.”

Chief Executive, South Yorkshire Housing Association

“We worked on a behaviours project with Garnett Interactive. As a way of kick-starting cultural change it is second to none. Our staff are still talking about it.”

Naomi Humber, Head of Mental Wellbeing at Bupa Health Clinics

“An employee who feels psychologically safe, supported and valued as an individual will be able to perform at their best and thrive in their working environment. They are likely to be more engaged with their role and employer’s purpose. This can lead to greater productivity..”
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