Tackling Bullying in the Workplace

A dramatic rise in the profile of bullying in the workplace over recent years presents complex and far reaching challenges.  Picking up on bullying behaviours and the causes quickly enough is vital to prevent it permeating the culture of an organisation.

Some facts about bullying and harassment:

  • It compromises the performance of your organisation, its managers and workforce
  • It can be reflected in your customers’ experience
  • It compromises your duty of care to employees and colleagues
  • It renders organisations non-compliant with The Equality Act
  • The cost of bullying and harassment can be high.

Creating an inclusive culture is the route to addressing and eliminating bullying and harassment.  Senior leaders have an enormous role to play in influencing an inclusive culture. Throughout an organisation, an inclusive culture empowers individuals to examine their personal impact and take responsibility for it.

Managing conflict, inappropriate behaviour
Responsible organisations have a bullying and harassment policy and work on solving the issue quickly and informally.   However they focus on WHAT to do  – rarely on HOW to do it. Our training programmes link policy to practice and focus on HOW to resolve discord, enabling participants to choose a solution that suits their personal style. We illustrate how to tackle inappropriate language and behaviour in all its forms.

Through training to build inclusive leadership, culture and values, we help organisations address bullying and harassment.

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Our training is designed for:

Leaders – exploring leadership styles, having difficult conversations, performance management, policy and practice

All staff – recognizing inappropriate behaviour and language, tools to challenge constructively, support available

Bullying and harassment contact officers – developing the tools and practical skills to successfully fulfill this role

  • North Middlesex University Hospital

    Bullying & Harassment Contact Officers’ Training

    Preparing individuals for the demands of the new Contact Officer’s role, building their confidence and competence. By adopting a range of interactive approaches with actors, we were able to make the learning a safe place to practice new skills.

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It was by far the best training I have seen on the subject in my 25 years in the Army and the feedback I have had from all those who were able to attend, has been incredibly positive!

Capt J S Harvard